Privacy Policy – Clad Containers

At Clad Containers, your privacy is extremely important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data. By using our website or submitting information to us, you agree to the terms of this policy.

1. Introduction

This Privacy Policy outlines:

  • What information we collect

  • How and why we use it

  • How we protect it

  • Who we share it with

  • Your rights and choices

  • How to contact us

We encourage you to read this policy carefully to understand how we handle your personal information.

2. Information We Collect

A. Information You Provide to Us

We collect information that you directly submit through our website, including:

  • Name

  • Email address

  • Phone number

  • Delivery address or service location

  • Details about your container needs

  • Business information

  • Payment information (processed by third-party payment processors)

  • Any messages or notes you include in forms

3. How We Use Your Information

We collect and use personal information for legitimate business purposes, including:

  • Responding to inquiries and quote requests

  • Processing orders and deliveries

  • Scheduling dispatch and logistics

  • Improving website functionality and user experience

  • Providing customer support

  • Sending order confirmations or important updates

  • Sending marketing or promotional messages (with consent)

  • Retargeting ads on Facebook, Google, Instagram, etc.

  • Complying with legal requirements

  • Preventing fraud or misuse

We strive to use your information responsibly and transparently.

4. How We Share Your Information

We do NOT sell personal information.
However, we may share information with trusted third parties to operate our business, including:

  • Shipping and delivery partners

  • CRM and communication systems

  • Payment processing providers

  • Web hosting services

  • Marketing platforms (Google, Meta, etc.)

  • Customer service tools

  • Legal or compliance entities if required

All third parties are required to keep your information confidential and secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep the website functional

  • Remember your preferences

  • Analyze traffic and user behavior

  • Display relevant ads

  • Improve site speed and usability

You can disable cookies in your browser settings, though it may affect certain website features.

6. Data Security

We take your privacy seriously and use industry-standard security measures, including:

  • SSL encryption

  • Secure hosting

  • Restricted access to sensitive data

  • Regular system monitoring

  • Secure payment gateways

While no online system is 100% secure, we work hard to safeguard your information.

7. Your Privacy Rights

Depending on your location, you may have rights such as:

A. General U.S. Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data (where applicable)

  • Opt-out of marketing communications

8. Data Retention

We retain personal information only as long as necessary:

  • Lead inquiries: typically 12–24 months

  • Orders and transactions: for required accounting periods

  • Analytics data: according to Google/Facebook retention policies

  • Email marketing data: until you unsubscribe

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors.
If we learn that information was collected from a child, we will delete it promptly.

10. Third-Party Links

Our website may contain links to external resources, partners, or affiliates.
We are not responsible for the content or privacy practices of those websites.
We recommend reviewing their privacy policies before interacting with them.

11. “Do Not Track” Signals

Some browsers offer a “Do Not Track” (DNT) setting.
Because tracking practices vary, we do not currently respond to DNT signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version here with a revised date.
Continued use of our website after updates means you accept the new terms.

info@cladcontainers.com

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